Important Information
Policies
To help make your stay at Hotel Villa Serena in Las Galeras as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in the hotel rooms and is free of charge.
- Parking
Free private parking is possible on site (reservation is not needed).
- Pets
Pets are allowed. Charges may be applicable.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. Children from 5 years old to 12 years old stay for US$25 per person per night when using an existing bed. Children from 5 years old to 12 years old stay for US$25 per person per night when using an available extra bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Payment is also possible by bank transfer or by cash on arrival. Please contact the property in advance for more information, using the contact details provided on your booking confirmation. Please inform the hotel in advance if you plan on using air conditioning.